When your iPhone doesn’t start charging when plugged in, there are many causes of why this problem happens. Maybe the particular cable is damaged, or the charger itself is broken. All iPhone devices use a reversible lightning cable, meaning you can use either side of this cable.
After the release of the iPhone 8, wireless charging was introduced by Apple. Newer phones can charge their batteries without the need for a cable that can get damaged over time. Even for the simple process of charging your phone, there are many parts involved that work together for this operation.
To identify the cause of the problem, you should individually check every component. Look for broken parts or any other damage. This way, you can eliminate potential problems until you reach the cause. Be advised that iOS 13 introduced a feature named Optimized Battery Charging. It stops the charging process when the battery reaches 80%.
If this happens on newer models such as iPhone X or iPhone 12, there is nothing wrong with the charging process. The cable is damaged when your phone charges well with one cable but doesn’t work with your own. You will need to replace it.
If you are wondering why it doesn’t charge when plugged in, look below. We help you identify problems and find solutions.
iPhone died and won’t turn on while charging
If your iPhone ran out of battery, charging it is the only solution. If this process doesn’t work, there is a problem with your phone or charger. Many causes are responsible for this inconvenience. Some of them are:
1. Your phone is frozen.
Your phone’s battery might be dead and completely drained of charge. The screen might not immediately turn on when you plug it into a power source. Leave it for at least 30 minutes before powering up the device.
2. The charging port is dirty.
Maybe your phone doesn’t turn back on after 30 minutes of charging. You should check the cleanliness of the charging port and the cable. The charging process can be interrupted if they are dirty and full of debris. You can use a toothpick to clean the port or take your phone to a specialized workshop that will clean your phone for you.
3. The battery is damaged.
The previous solution should easily fix the problem. If your phone still doesn’t power up, it may have a bad port or even a dead battery. You should replace the battery with an already charged one and check if the phone turns on. If it still doesn’t turn on, you might have a problem with the power button.
4. Bad power button
If your phone is charging and receiving power and the screen turns on, your battery works perfectly. But if it still doesn’t start when you long-press the power button, there might be an issue with this key.
5. The display is malfunctioning.
The opposite can also happen when your phone starts charging, but the display is not working. You can listen to the sound your phone makes when it turns on. If this sound is audible and the screen is still turned off, consider purchasing a new display and getting a screen replacement.
6. The logic board is broken.
If you still cannot identify the cause of your problem, the logic board might be damaged and needs replacement. Get your phone to an electronic repair shop, and the staff there will help you.
Why do iPhone chargers stop working?
Even though Apple manufactures gadgets that can cost well over $1,000, they use cheap charger designs intentionally. It is part of their business tactic that convinces customers to buy more from them. It is a strategy employed by many big companies.
These cables are cheap, and you can purchase multiple ones for a single phone. If they were expensive, you’d have to pay a large sum every time your cable got damaged or when you forgot it somewhere during a trip.
When you purchase a new lightning cable, make sure to use the ones that are certified by Apple. Your phone can get damaged if you use products that are not certified by this manufacturer. It is recommended to stop using them immediately. The battery’s health might be at risk if it gets charged through methods it was not designed to.
The age of your device influences the battery performance as well. Older phones will struggle to function properly when the battery drops below 30%.
While this problem is common in older models, the same effect can be seen in newer ones if they are being charged with a non-certified charger. It is also recommended to stop using your iPhone when it is charging. It is the reason why cables are so short nowadays.
The reduced length discourages you from using the phone while it is charging and plugged into a power source. With fast charging technology, you can use it again in as little as 40 minutes if you don’t want a full charge.
The iPhone charger cable is not working.
If your iPhone suddenly stops charging, you might wonder what the problem is. It could be related to the phone, the power source, or the lightning cable itself. This cable connects your device to a power source to charge the battery.
Additionally, you can connect your phone to a computer for transferring files. While doing so, your phone will also charge at a slower speed. If you think something is wrong with it, check for problems and eliminate them one by one.
Firstly, you should check the port for debris or other obstructions. The accumulation of dust and dirt often happens over time, so it is ideal for cleaning your phone at least once a month. You can try blowing into the port to remove debris, but use toothpicks or cotton swabs to clean the area properly.
Sometimes the power outlet can be defective, and your phone won’t charge properly. Check the power source as well and test it with different devices. If it still doesn’t work, you should change the wall outlet or USB port and plug your device elsewhere.
Lastly, the cable might be damaged. Check it thoroughly from top to bottom and identify dents or scratches on the outer layer. This layer is highly resistant and will protect the cable itself, but it can weaken over time.
Any damage to this cable will prevent your phone from charging. If you notice yours is damaged, you will have to purchase another one. Luckily, they are cheap. You can find them anywhere.
iPhone is not charging but turns on when plugged in
You might see the lightning symbol on the battery when you charge your phone, notifying you that the phone is charging. However, the percentage stays the same or even decreases. When it is dead, maybe plugging it in will turn the screen on. However, the battery will not get charged.
This means the power chip or port is damaged, and many solutions exist to fix this issue. Let’s take a look at some of them.
Clean the port
Because of debris and dust, your phone might not get charged properly. That is why you have to clean the port. You can use a bobby pin or a thin toothpick. Be gentle with the cleaning procedures as you don’t want to damage any internal components. Be advised that toothpicks can break easily, and you don’t want more debris stuck inside the charging port.
Plug your phone in and wait
If your phone completely drained the battery, it depleted the entire device. Plug it in and let it charge for at least 30 minutes without performing any actions during this time. Sometimes, the phone might lack the necessary power to fulfill basic operations. It is why you have to leave it to charge for a while before using it again.
Defective power button
This button is responsible for turning your phone on and off. If it is malfunctioning, you will not be able to start up your phone manually. Sometimes the button can be loose and pushed inside, getting blocked. In this case, you should take it to a repair shop and have an expert look at it.
Check the Liquid Contact Indicator
This is an indicator present on your iPhone that tells you if water has damaged the device. Depending on your model, it is located on the right, left, or bottom side. If you struggle to see this indicator, a magnifying glass will help you identify the LCI light easily.
There are multiple ways to fix your phone if it doesn’t charge. Below, we will show you the most efficient ones you can try now.
Ways to fix an iPhone that won’t charge
- Hard Reset
A hard reset is a good solution if your phone doesn’t charge. You can do so by following the steps below:
Step 1: Press and release the volume up button, and then do the same operation with the volume down button.
Step 2: Press and hold the power button until the Apple logo comes on the screen. For some models, you might have to hold this button for up to 30 seconds. Patience is recommended.
Step 3: Let go of the buttons when the Apple logo pops up. Your phone should turn back on in a couple of seconds and complete the hard reset.
- Check the cable for damage.
Many users notice their lightning cable being damaged after long usage. You should also check your cable and notice any exterior irregularities. Even if the exterior looks in good shape, maybe the problem lies within. The problem is internal. This often happens with third-party products, so you should only buy Apple-certified products for your phone.
- Swap Chargers
Try using a different charger and pay attention to the battery status. If it is working well and there are no issues, you have identified your problem. In this case, you will need a new charger instead of a new lightning cable.
- Try switching ports
A faulty port could represent another problem. Find out if the port of your computer or outlet in the wall is a defect. Switch to other outlets and check them separately with other devices as well. It might be a good solution to consider.
- Clean the port
Sometimes dirt and other debris can accumulate in these ports and block the full connection between the phone and charger. Dirt and lint are not ideal conductors, which is one of the reasons it is not working. You can clean the port using simple cleaning techniques at home.
- Restore to factory settings.
This one is a last-resort solution that you should try only if nothing else worked for you. Be advised that a factory reset will delete everything on your phone, including contacts and photos. Make sure to back up your iPhone before proceeding with this solution. In some cases, this can fix the charging issue.
If you have patience and a little bit of tech experience, you can replace the charging port of your own iPhone. It is not a cheap option and requires you to disassemble the phone. If you are not comfortable doing that, you should not attempt to repair the phone yourself.
Depending on your model, the cost will range between $5 to $100. The port replacement process for an iPhone 6 and iPhone 6S will cost relatively less than newer models.
After you notice your iPhone is not charging, it is time to identify the problem. It can be related to the power source, or the lightning cable can be broken. If you suspect the port is damaged, you can investigate further.
Start by looking for broken pins in the port. Pins can become broken and get stuck inside this port. Debris and dust can also accumulate. In this case, a thorough cleaning is required.
Your phone battery might be defective, so it will always fail to receive power from the charger. If this is true, you might have to consider replacing the entire battery of your iPhone.
If your iPhone’s port is damaged, you can apply some fixing methods yourself. We listed some of them above. If nothing works, you might need the help of an expert who will completely replace the port of your phone.
Expect to pay between $79 and $599 for such a procedure. The price depends on the model you own. However, the current state of your port is also an important factor in the final cost.
Cleaning the charging port is easy. Anyone can do it at home with some basic tools. You can use a small and thin toothpick or even roll a paper into a small tip. Insert this tool into the port and shake it around to remove dirt and debris.
After you take this tool outside the port, blow compressed and dry air to remove anything you’ve scratched completely. This method will give you a clean and functional port.