More than 100 passengers aboard the “Nápoles” sailing on the Ibiza-Valencia route had to sleep on the ferry after a technical failure on the ramp prevented their vehicles from getting off in the Botafoc port in Valencia on Sep 30, 2017, at 7.45 p.m. In total, they were 18 hours aboard, until they disembarked on Oct 1 at 4 p.m. Four hours after the ferry had docked, a gangway was lowered so that the people without a car could get off.
There were about 80 cars and 60 trucks with all kinds of cargo and even horses aboard the ship. The affected passengers spent the night in cabins provided by the shipping company. All who have lost hotel nights or links to other trips were to be compensated for the inconvenience.
On Oct 1 at 11 a.m. two cranes contracted by ferry operator Baleària arrived at the ferry to lower the ramp little by little, and disembarking started at 2 p.m.